When seating guests at a table, or otherwise setting up a new tab, it’s sometimes necessary to record information about the party that can be shared with relevant staff/departments involved in serving the customers. For example, this might be dietary requirements, seating or accessibility needs, or allergies. Pre-sale questions facilitate
Memsec7 allows sites with a membership database to add credit to a member’s card, so that they can spend in your venue without using cash or credit/debit cards. There are various reasons for offering this facility, not least of which is the ability to receive income in advance of sales.
There are various legal requirements concerning the display of information in your bar – see a guide here. One way of combining a number of requirements such as which measures are available, ABV values and prices is by producing a bar tariff. There’s now a facility within Memsec7 Back Office
Memsec7 provides a rota facility as standard. This guide will show you how to manage the settings to match your site’s shift patterns and staff packages, how to populate the rota and how to share it with your staff. Before you start to use the rota, you may well find
Memsec7 has 3 different options for sending messages to your staff. These are all configured in the back office under Staff>Messaging. Clicking that menu option will display this form; Logon Messages These messages will display on the till when a user logs on. Click ‘Add’ to create a new message,
Memsec7 has built-in support for Gift cards. You can sell and redeem cards through the system, allowing you to record all sales and related VAT correctly. We can supply magnetically-encoded, credit-card-style, plastic or paperboard gift cards, or we can advise your supplier how to encode them to work with your
A standard feature of Memsec7 which many sites find useful is the deposit function. This allows you to take a down-payment for a future event or purchase. Deposits can be recorded either in the till, where the funds are paid in cash or card by the customer in person, in
How to properly process a tab that’s been paid or part paid on a card machine. Dojo (formerly PaymentSense) card machines integrated with Memsec7 allow your customers to pay by card both at the till and at the table. Pay at Table works like this; During the above process, in
How to edit or add different tab types. By default, Tabs in Memsec7 have a single type, Table. There are various settings that can be applied to a tab type, which you can set in the back office program under Till>Till Setup>Tab Types. The screen looks like this; The default
We now offer 6 types of integration; Restaurant table reservations, Cue Sports (“Play”) table reservations, Online ordering, Online Membership application, Loyalty points lookup and Track & Trace. Basic Format Because mobile browsers no longer support session cookies within iframes we’ve altered our model so that we now present pages directly
Loyalty Schemes are automatically available to all Memsec7 users. In their simplest form they allow you to record spend against a membership number but it is usually more advantageous to record some detail about your loyalty card holders using our membership facility. If you need to activate this you can
Memsec7 has a ticketing facility that allows you to generate tickets to give to customers when they purchase specific items. These tickets can be configured in various ways to allow you to use them for common purposes such as The above is far from comprehensive – you may have any
